What is the recommended initial action for dealing with an emotionally disturbed person (EDP)?

The recommended initial action for dealing with an emotionally disturbed person (EDP) is to isolate and contain the situation. This approach is crucial because it prioritizes the safety of both the EDP and the responders as well as bystanders. Isolating the individual helps to minimize the potential for the situation to escalate into violence or chaos, allowing responders to maintain control and assess the situation more effectively.

By containing the area, responders can prevent the EDP from wandering into potentially dangerous situations or from interacting with individuals who may inadvertently escalate the person’s emotional state. This strategy not only promotes safety but also provides a clearer space for trained personnel to engage with the EDP in a manner that is compassionate and aimed at de-escalation.

Engaging in conversation without first isolating and containing the situation can lead to further agitation of the EDP or even a crisis situation, as communication might not be effective if the environment is chaotic or the individual feels threatened. Calling a family member could be a supportive action but is not typically the first step in managing the immediate scenario, as it does not address safety concerns. Evacuating the area might be necessary in more extreme cases, but it is generally not the first action taken, as this could cause the individual to